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We gladly share our record of success, in customer care and collections, for banks, card companies, telecommunications providers, government, and student loans. It is outstanding.
Call Centers Outsourcer Partners - or - High-Volume Call Center Clients & Mid-Sized Business Clients
Explore partnership with ALW Sourcing. Performance statistics for our teams, as few as 5 dedicated agents through large project teams of over 200, make exploring partnership with ALW Sourcing more than viable.
Because ALW Sourcing is a Certified Minority Business Enterprise (MBE), partnering with us satisfies some requirements needed for your governement contract bids and possibly provide tax benefits.
MBE Partnership Benefits
• Tax Benefits - possible for federal contract holders partnering with Certified MBEs, such as ALW Sourcing
• Auditing & Vetting – ALW Sourcing FAR exceeds the minimum standards for Certified MBE designation – in business since 2006, profitable, growing, audited & reviewed by over 25 government and government approved agencies
• Contract Bid Requirements – Government contract bidding, Federal, State, & Local, often require that a Certified MBE be part of your supply chain for consideration or improved status in the bid award process
We can hire your currently "In-Service" account agent teams, and manage them to higher levels of performance - using our years of Call Center Management experience.
Your Brand, Voice, and Culture Remain - the Performance & Management Is by Call Center Management Specialists
Hire & Management
ALW Sourcing Hires & Manages Teams Within Your In-House Call Center
Teams of 5 to 500 – They Become ALW Sourcing Employees
Teams & Processes Managed to Your Goals & Measurements
Single Payment Point
Expenses (Salaries Currently Earned, etc.) + Performance Bonuses Earned to Your MBE Partner - ALW Sourcing
MBE Partnership Tax Credits
MBE Partnership Diversity Spend Bidder Benefits
MBE Value to an Ideal Partner
Immediate Federal government recognition of compliance with DoE Minority Business Enterprise (Diversity Spend) requirements through new partner/subsidiary ALW Sourcing
Immediate collaboration between Ideal Partner sales teams & extensive contact & decision maker database of ALW Sourcing CEO’s 20+ years of successful sales in contact center space
Immediate start to collaborative sales/revenue goal setting (example only - 10% revenue increase in year 1 (2015) from collective pool of Ideal Partner client firms currently publishing Diversity Spend Initiatives)