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We gladly share our record of success, in customer care and collections, for banks, card companies, telecommunications providers, government, and student loans. It is outstanding.
Call Centers Outsourcer Partners     - or -     High-Volume Call Center Clients & Mid-Sized Business Clients
Explore partnership with ALW Sourcing. Performance statistics for our teams, as few as 5 dedicated agents through large project teams of over 200, make exploring partnership with ALW Sourcing more than viable.
Because ALW Sourcing is a Certified Minority Business Enterprise (MBE), partnering with us satisfies some requirements needed for your governement contract bids and possibly provide tax benefits.

MBE Partnership Benefits

• Tax Benefits - possible for federal contract holders partnering with Certified MBEs, such as ALW Sourcing
• Auditing & Vetting – ALW Sourcing FAR exceeds the minimum standards for Certified MBE designation – in business since 2006, profitable, growing, audited & reviewed by over 25 government and government approved agencies
• Contract Bid Requirements – Government contract bidding, Federal, State, & Local, often require that a Certified MBE be part of your supply chain for consideration or improved status in the bid award process

We can hire your currently "In-Service" account agent teams, and manage them to higher levels of performance - using our years of Call Center Management experience.

Your Brand, Voice, and Culture Remain - the Performance & Management Is by Call Center Management Specialists


Hire & Management

  • ALW Sourcing Hires & Manages Teams Within Your In-House Call Center

  • Teams of 5 to 500 – They Become ALW Sourcing Employees

  • Teams & Processes Managed to Your Goals & Measurements

Single Payment Point

  • Expenses (Salaries Currently Earned, etc.) + Performance Bonuses Earned to Your MBE Partner - ALW Sourcing

MBE Partnership Tax Credits

MBE Partnership Diversity Spend Bidder Benefits

MBE Value to an Ideal Partner

  • Immediate Federal government recognition of compliance with DoE Minority Business Enterprise (Diversity Spend) requirements through new partner/subsidiary ALW Sourcing

  • Immediate collaboration between Ideal Partner sales teams & extensive contact & decision maker database of ALW Sourcing CEO’s 20+ years of successful sales in contact center space

  • Immediate start to collaborative sales/revenue goal setting (example only - 10% revenue increase in year 1 (2015) from collective pool of Ideal Partner client firms currently publishing Diversity Spend Initiatives)

ALW Sourcing - Hiring & Professional Call Center Management of Your Current Staff