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We gladly share our record of success, in customer care and collections, for banks, card companies, telecommunications providers, government, and student loans. It is outstanding.
Call Centers Outsourcer Partners     - or -     High-Volume Call Center Clients & Mid-Sized Business Clients
Explore partnership with ALW Sourcing. Performance statistics for our teams, as few as 5 dedicated agents through large project teams of over 200, make exploring partnership with ALW Sourcing more than viable.
Because ALW Sourcing is a Certified Minority Business Enterprise (MBE), partnering with us satisfies some requirements needed for your governement contract bids and possibly provide tax benefits.

MBE Partnership Benefits

  • Tax Benefits - possible for federal contract holders partnering with Certified MBEs, such as ALW Sourcing
  • Auditing & Vetting – ALW Sourcing FAR exceeds the minimum standards for Certified MBE designation – in business since 2006, profitable, growing, audited & reviewed by over 25 government and government approved agencies
  • Contract Bid Requirements – Government contract bidding, Federal, State, & Local, often require that a Certified MBE be part of your supply chain for consideration or improved status in the bid award process

Local Community Support & Philanthropy Commitment

ALW Sourcing has expanded its commitment to giving back to the communities where we operate and those with whom we connect.
ALW Sourcing management, along with its founder, commit to giving their communities time, talent, and / or financial support for the betterment of youth and the disadvantaged. ALW Sourcing agents are encouraged to give back to their home communities as a way of acknowledging the opportunities afforded them in the call center.

Supply Chain Diversity

ALW Sourcing call center agents are often the voice of your brand and business to consumers – through outbound and inbound calls.
ALW Sourcing believes that the training and standards it holds for associates will always meet and exceed your specifications. Equally important, consumers can “hear the voices of their own groups” in the voices of our agents.

Our diverse agent pool, in all our locations – on-shore and off-shore – connect with your consumers; what those consumers “hear” improves response, connection, and results.

Tax Benefits

Federal tax breaks are in place for companies who use MBEs to purchase supplies, parts and materials.

Tax liabilities are lowered for companies who use MBEs that supply services or labor to any project funded by federal or state grants and loans.

State tax incentives include tax credits for contractors and subcontractors using MBEs

Additional special tax incentives may be available depending on the contract you hold or seek.